patchd
Download Patchd Deck

Patchd Deck Support

Last updated: November 3, 2026

Patchd Deck is in early access. If something doesn't work the way it should, tell us from Get help in the app or by email (Contact us, below).

Patchd Deck turns your phone or iPad into a control surface for your PC: for Patchd, for your PC itself, and for the apps you add. If this page doesn't answer your question, email us and tell us what your phone shows.

Contact us

  • Email: support@patchd.studio.
  • In the app: signed in to your Patchd account, open Settings, then Get help, to ask the Patchd community and read answers.
  • By mail: Patchd (Dickey Media LLC), 1404 SW Market St, #706, Lee's Summit, MO 64063, United States.

What you need

  • Patchd Deck on your PC. Get it at patchd.studio/deck/download. Patchd Deck on your phone works with Patchd Deck on your PC, and that is the only way to use it.
  • Patchd Deck on your iPhone or iPad, from the App Store.
  • Your phone and your PC on the same network. A guest network usually keeps devices apart, so use your main one.
  • Patchd on your PC, for the Mixer and Persona pages. Your own pages work without it.

Pair your phone

You pair once. After that, the app connects to your PC by itself whenever you open it.

  1. Install Patchd Deck on your PC and open it.
  2. Click Pair a device there. It shows a QR code.
  3. On your phone, tap Pair with your PC and scan it.
  4. On iPhone and iPad, if your phone asks to find and connect to devices on your local network, tap Allow. Without it, Patchd Deck can't reach your PC.
  5. Your PC shows a code too. If it matches the one on your phone, click Allow on your PC. If it doesn't, click Deny.

The light on Settings

The small light on the Settings button, at the end of your page tabs, shows the connection to your PC.

  • Green: your phone is connected, and your presses reach your PC.
  • Amber: your phone is getting the connection back by itself, or it reaches your PC but Patchd isn't responding there.
  • Not lit: your phone can't reach your PC, and the controls won't respond until it can.

If your phone shows a message

Patchd Deck tells you what went wrong and what to do about it. These are the ones you are most likely to see.

"Your phone can't reach your PC. Check that Patchd Deck is open on your PC and that both are on the same network, not a guest network."

  • Check that Patchd Deck is open on your PC. While it runs, its icon is by the clock.
  • Check that your phone and your PC are on the same network, not a guest network.
  • On iPhone and iPad, if you tapped Don't Allow when your phone asked about your local network, turn on Patchd Deck in Settings > Privacy & Security > Local Network.

"This phone is not paired with your PC anymore. To pair again, click Pair a device on your PC and scan the QR code."

Your PC no longer has this phone among its paired devices. Tap Pair again on your phone, then pair as above.

"Patchd Deck on your PC was reset or reinstalled, or another PC now has its address. To pair again, click Pair a device on your PC and scan the QR code."

Your phone reached a PC that isn't the one it paired with. If you reinstalled or reset Patchd Deck on your PC, tap Pair again and pair as above. If you didn't, your phone keeps trying the PC it knows and reconnects when it answers.

"Patchd isn't responding on your PC, so this deck can't change anything. Open Patchd on your PC, or restart it if it's already open."

Your phone reaches your PC, but Patchd isn't answering there. This affects buttons that control Patchd; your other buttons keep working. The deck comes back by itself once Patchd answers.

"Allow wasn't clicked on your PC within two minutes. On your PC, click Pair a device and scan the new QR code."

A pairing request waits two minutes for you to click Allow on your PC. Start again from Pair a device.

"This QR code is for a different PC, or Patchd Deck on your PC was reset after it made this QR code. On your PC, click Pair a device and scan the new QR code."

Each QR code belongs to one PC and one pairing. Scan a new one.

Your Patchd account

Patchd Deck works without an account. Signing in is needed only for Get help. In Settings you can sign in, sign out, or delete your account: tap Delete account, type your password and DELETE, and tap Delete my account.

Privacy

The deck works only between your phone and the PC you pair it with, never through our servers. Read the Patchd Deck Privacy Policy for what Patchd Deck keeps on your phone and your PC, and what your Patchd account sends us if you use one.